FAQs
Frequently asked questions
How long will it take to receive my order?
Shipping times vary depending on the product and your location. Most orders are processed within 1–3 business days, and shipping typically takes a minimum of 7 days. You will receive tracking information once your order ships.
Do you ship internationally?
Not now, we currently ship to the US.
How can I track my order?
Once your order ships, you’ll receive a tracking number via email. You can use this number to track your package on the carrier’s website.
What is your return/exchange policy?
We accept returns and exchanges for defective or damaged items. Please contact us within 7 days of receiving your order with your order number and photos of the issue. Note: Due to dropshipping logistics, we cannot accept returns for change of mind or incorrect size/color selection.
What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other common online payment methods. All payments are secure and encrypted.
Are your products genuine/quality guaranteed?
Yes! We partner with trusted suppliers to ensure high-quality products. If you receive a defective or damaged item, contact us, and we’ll make it right.
Do you offer discounts or promotions?
We occasionally offer discounts, promotions, and coupon codes. Sign up for our newsletter or follow us on social media to stay updated.
How do I contact customer support?
You can reach our customer support team via info@structuredmornings.com during business hours. We aim to respond within 24–48 hours.
Do you provide product warranties?
Some products may come with manufacturer warranties. Please check the product description for warranty details.
